Treasured Knots Payment & Security FAQs

Q: What payment methods does Treasured Knots accept?

You can securely complete your purchase using any major credit card or debit card. Accepted credit card brands include Visa, MasterCard, Discover, American Express, and some third-party Flex Payment options like Shop Pay and Karela. We may also accept a Bank Check upon pre-arrangement with our Customer Service team.

Q: Is the credit and debit card checkout process secure?

Yes, absolutely. At Treasured Knots, we place the highest priority on the safety of your personal information. We are proud to offer a safe and secure online shopping experience. To protect your credit and debit card information from unauthorized access, we utilize a wide array of industry-standard electronic and physical security measures. No information is ever stored and relayed through a secure server.

Q: What might cause a delay in processing my order?

The most common cause for an order delay is a mismatch between the billing address you provided and the information your bank has on file. Please verify your billing address carefully and CVV code, especially if your billing and shipping addresses are different. If you need immediate assistance, please contact our customer service team at (201)552-2733 | info@treasureknot.com, and we will respond within 24-48 business hours.

Q: Why am I receiving an authorization failure error message?

Please double-check the credit card number and expiration date entered for accuracy. Treasured Knots currently accepts PayPal, Visa, MasterCard, Discover, and American Express for credit and debit card payments.

Q: Is my payment information shared with anyone?

No. We do not share your credit card or bank information with any third party. To enhance your security, we do not store your payment information on our servers at any time. Payments will appear on your bank statements under the name "Treasured Knots".

 

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